Premier LogiTech ("Premier") is looking for a Site Operations Manager to join our team!

Company Information:

Premier is a fast growing certified partnered with several industry leaders in IT, including Dell EMC, HP and others.  Premier was recently recognized as an SMU Cox Dallas 100 Award winner as one of the 100 fastest growing company in the Dallas-Ft. Worth area. Premier's  growth and expansion of services has created the need for the position of  Site Operations Manager located in North Texas.

 

 

Position Summary:

The Site Operations Manager is responsible for an entire Site regarding forecasting and managing Staffing, materials, equipment, and space required to meet Client expectations and company production goals.  The Site Operations Manager will work with Client Engagement Project Managers and Support Staff Department Leaders to requisition support as needed to meet production objectives.  Continuous improvement is a prime objective.

 

Responsibilities:

  • Primary leader for all Operations of a Site.Responsible for all facets of the Operation.

  • Depending on composition of the specific facility, Operations may be comprised of Production, Repair, Fulfillment, Warehousing (Receiving and Shipping), Transportation, Production Planning, Returns, and 3PL Services.

  • Budget execution and financial performance optimization for a Site and across all Clients assigned to the Site through proper allocation and expenditure of Resources.

  • Exercise planning to forecast requirements for staffing, materials, equipment, and space such that Operations ramp and run smoothly with no disruption to Client service level.

  • Hire and train Staff to produce quality work and meet individual productivity standards.Provide Staff coaching and retraining as needed.Administer corrective action as required.

  • Ensure proper handling and care for all Client owned inventory, materials, and other assets.

  • Review and understand all SOWs for each assigned Client or Project to ensure that SOW requirements and metrics are achieved.

  • Achieve Client or Project production and quality objectives for all work efforts.

  • Work with Client Engagement Project Managers to understand and properly plan for increases to existing and new Client needs.

  • Ensure that assigned Operations Staff executes per Work Instruction.If a Work Instruction or Process adjustment is needed, coordinate with the assigned Client Engagement Project Manager and/or Support Staff Department Leader.

  • For any routine production non-conformance, initiate an internal corrective action process.

  • For any non-conformance that impacts Client service level, output goals, or quality, immediately execute a Corrective Action Report.

  • Review metrics related to financial performance, Client service level, and Production quality to determine resolutions to any metric failing to meet standard.Proactively initiate effort to improve these performance metrics even when meeting minimum standard.

  • Partner with Sales, Client Engagement Project Managers, and Support Staff Department Leaders in development of cost analysis for volume increases, new product introductions, new Client onboarding and SOWs.

  • Report any cost increases for current work related to scope changes to the Vice President Operations and assigned Client Engagement Project Manager.

  • Conduct Client site tours and prospective Client site tours as needed.Answer questions with precision and accuracy and project positive/proficient company posture.

  • Coordinate with Client Engagement Project Managers to ensure accurate Client invoicing.

  • Continually optimize the use of equipment and space resources to maximize output per resource and to minimize capital outlay.

  • Initiate, ramp, and manage multiple shifts as needed to meet demand and reduce capital outlay.

  • Conduct regularly scheduled Operations Meetings with assigned subordinate Staff and Support Staff to discuss Client work efforts to ensure optimal performance.

  • Regularly communicate with Direct Reports regarding Site Operations including improvement opportunities as well as discuss Company Operations to keep subordinate Leaders informed.Ensure that Direct Reports conduct similar and appropriate Staff communication.

  • Ensure the safety of all assigned Staff.Take measures to bolster morale and well-being.Coach Staff on Safety including review of Safety Incidents to prevent recurrence.

  • Ensure that Company Policies are followed.

  • Ensure that Security measures are followed, including IT and Systems Infrastructure.

  • Ensure proper use, care, and maintenance of all company facilities and equipment.

 

Skills and Specifications:

  • 6 plus years of Operations experience in a Production and/or Warehouse environment

  • 6 plus years of experience leading and developing Staff in a multi-function and multi‑discipline work environment

  • Bachelor’s Degree in an engineering or business discipline preferred

  • Master’s Degree a plus

  • PC skills including expert user of Warehouse Management Systems and understanding of Production Systems, MRP, and ERP

  • MS-Excel intermediate User skills required

  • Knowledgeable of and demonstrated execution of Lean Six Sigma, 5S, and Continuous Improvement fundamentals

  • Ability to work in a demanding, fast paced environment

  • Critical decision making and management skills.

  • Analytical skills… ability to translate data and observation into proactive improvement

  • Free Trade Zone experience a plus

Physical Requirements with or without Accommodation:

  • Ability to sit or stand for long periods including walking the facility for extended periods

  • Ability to lift 50 pounds

  • Ability to work in non-climate-controlled environment

  • Ability to travel to project sites including occasional overnight trips

 

 

For consideration, please submit your resume to hr@premierss.com.