Premier LogiTech ("Premier") is looking for a Deployment Technician to join our team! 

 

Company Information:

Premier is a fast growing certified partnered with several industry leaders in IT, including Dell EMC, HP and others. Premier was recently recognized as an SMU Cox Dallas 100 Award winner as one of the 100 fastest growing company in the Dallas-Ft. Worth area. 

Premier’s growth and expansion of services has created the need for several new positions, including the position of Warehouse Supervisor located in DFW Texas.

Job Description:

This position will be located at one of our client sites supporting their IT team with installing and de-installing systems.

Mon – Fri daytime shift in a professional setting. 

Responsibilities:

  • Set up new equipment and installing software

  • Provide support for Microsoft desktops/laptops

  • Reimage or refresh laptops and desktops and transfer data accordingly.

  • Maintain and troubleshoot user hardware and software issues

  • Update install information according to customer requirements

  • Interact with customers, associates, contractors, and vendors with a professional presentation to ensure customer satisfaction.

  • Provide second level problem determination for desktop hardware and software related problems, escalating more complex issues

  • Identify and communicate noticeable problem trends and troubleshoot recurring problems to find permanent solutions

 

Requirements:

  • Must have 1+ years of experience working in the desktop support field in an office/business setting supporting Windows 7/8/8.1/10 clients in a WAN environment required

  • High School Diploma required

  • 1+ years of Comp Tia A+ or equivalent experience required

  • Comp Tia A+ Certification preferred

  • L-Certified in Diagnostics and Repair preferred

  • Dell Certified in desktop/laptop diagnosis a big plus!

  • Demonstrated excellence as an empowering and flexible employee in a dynamic, fast paced, hands-on, high-stress environment.

  • Solid judgment, problem-solving, decision-making skills and a proven record of taking the initiative and responsibility in using those skills effectively; both individually and as a member of a team.

  • Detail-oriented with the ability to learn detailed processes and methodologies.

  • Excellent Customer Service Experience

  • Experience with configuring PC’s, Laptops and printers.

  • Experience with troubleshooting and diagnosing problems in person, via telephone, and via email.

  • Punctual and dependable

  • Ability to safely lift up to 50 pounds, bending, kneeling and stooping with or without accommodation

  • Must successfully pass a background check and drug screen

 

Job Type: Full-time

 

Salary: $16.00 to $19.00 / hour, depending on experience and skill set

For consideration, please submit your resume to hr@premierss.com.

OVER 100 YEARS EXPERIENCE
OUR SERVICES

Premier LogiTech ("Premier") is an award-winning Dallas-based provider of integrated technology solutions.

 

Premier was recently recognized as an SMU Cox Dallas 100 Award winner in 2020, as one of the top 100 fastest growing companies in the Dallas-Ft.Worth area.

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We can effectively and efficiently integrate with nearly any organization’s global supply chain. We focus on creating custom solutions that fit within your operations and budget, making our customers’ technology simple and effective.

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